Remote IT Support Services

Our remote IT Support package is ideal for mobile workers and business owners seeking peace of mind wherever they are. If your work involves traveling to various locations frequently and you need reliable IT support, our endpoint management services ensure that help is just a call away. With our competitive prices, this solution is absolutely perfectly for you!

Our basic remote support package,  this is the perfect solution that offers simple, remote support when you need it.

• Remote / Phone Support
  • We provide support over the phone or remotely through our Remote Desktop Agent. This allows us to connect to your device over the internet without any client installation.
• First Hour included per call (charged per 15 mins thereafter).
• Out of Hours available (charged per 15 mins).

If you require that extra bit of security and peace of mind, along with reliable remote support, we will install our Endpoint Management Client on your device. This allows us to monitor your device's health 24/7 and implement policies to ensure it stays safe, secure, and operates at its best!  

• Phone / Remote Support
• Endpoint Management
  • Our light weight Endpoint Management client resides on your device and quietly monitors its health, making sure it remains up to date and secure.
• First Hour included per call (charged per 15 mins thereafter).
• Out of Hours available (charged per 15 mins).

For more information about the features and benefits of our remote IT support and endpoint management services, follow the link below.

For total peace of mind, you can upgrade your service by adding our Additional Security Package. Built to protect your business against sophisticated and evolving cyber threats. It’s the easiest way to safeguard your data, prevent business disruptions, and secure your endpoints. This package includes:

• Next-Generation Antivirus (AV)
  • Proactive AI Protection
  • DNS Filtering Security
  • Automatic Threat Isolation
  • Deep System Remediation
• Endpoint Detection and Response (EDR)
  • Advanced Behaviour Analysis
  • Ransomware Rollback
  • VSS-Independent Protection
• 24/7 Managed Detection and Response (MDR)
  • Continuous Human Oversight
  • Immediate Threat Containment
  • Full Attack Surface Coverage

For full details on our Advanced Security Package click the button below.